Supplementary Measurement of Financial and Non-Financial Performance: Does Balance Score Card Matter?

Abstract

The aim of this paper is to provide an evidence on how the supplementary measurement of financial and non-financial performance can be considered in assessing the organizations' performance. In today's contemporary corporate environment, both financial and non-financial measures are formulated through a structural metrics, namely the balanced scorecard. Manifestly, this measure “solve a pressing business issue or problem that everyone understands and the importance of which is universally acknowledged” [1]. These metrics unlock relevant feedback centred on the interpretations of four fundamental frameworks, assisting organisational leaders' in making more rational strategic decisions. This paper investigates the supplementary measurement of financial and non-financial performance to answer the question of does balance score card (BSC) Matter in this respect?