Supervisor Behaviour and Job Stress among Bank Employees in Rivers State-Nigeria

Abstract

This study examined the relationship between supervisor behaviour and job stress among bank employees in Rivers State-Nigeria. The cross-sectional survey which is a type of quasi-experimental design was used because the variables were not within the researchers’ control. A total population of three hundred and ten (310) employees from 17 selected deposit money banks was covered in this work. A total sample size of 169 employees used as the population. The simple random sampling technique was employed. Questionnaire was utilized to obtain necessary data from respondents. The spearman rank order correlation coefficient was used for testing the bivariate hypotheses. The findings revealed that task-oriented behaviour of supervisor had a positive significant relationship with physiological and psychological stress. Also, person oriented behaviour had a negative significant relationship with employee stress. Thus, the study concluded that task oriented and person oriented behaviour of supervisors affects the employees physiological and psychological stress which may have several effect on the health of the employees. It was thus recommended that the supervisors of the deposit money banks should avoid setting unrealistic and strenuous target for the employees as such will help reduce the psychological stress of the employees in the organization.