Supervisi dalam Monitoring Tugas Pendamping di Family Development Session Program Keluarga Harapan

Abstract

The Family Hope Program (PKH) is a program designed with the aim of improving people’s lives. 
 One of the success of this program is determined by the intensive and sustainable program assistants who have 
 roles as facilitators, educators and community representatives.The role of a supervisor in monitoring mentors 
 of the PKH is essential to be studied. The supervisor supports and empowers mentors, especially in the Family 
 Development Session (FDS) activity. This article describes the implementation of the PKH supervision function 
 based on the results of research in the Cimanggis sub-district, Depok. The research method used is descriptive 
 qualitative with primary and secondary data collection through observation, interviews and documentation. As 
 a result, this research uncovers three roles of a supervisor in this program. First is an administrative function 
 comprising making reports, case management, and conflict and complaint management. Another part is to educate 
 and manage the value and knowledge transfer to the mentors. Lastly, the supervisor’s role in the program is to 
 provide moral support and resources to mentors.