Abstract

Teresa M. Treiger, RN, MA, CCM, FABQAURP, is the Past President of CMSA. She is Principal of Ascent Care Management, Quincy, MA, specializing in private client case management, education, program design, and writing. Her health care career has spanned across the continuum. She designed and implemented case management, transition of care, frequent emergency department utilization, and uncompensated care programs. Her clinical experience includes acute and rehabilitation care. Address correspondence to Teresa M. Treiger, RN, MA, CCM, FABQAURP, Ascent Care Management, Quincy, MA 02171 ([email protected]). The intent of this column is meant to speak to the heart of case management: our joys, our struggles, and our lessons learned. Please send your thoughts and ideas to us so we may include them in future articles. Teresa M. Treiger at: [email protected] The author reports no conflicts of interest.

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