Abstract
In the article are elaborated several results of research project VEGA No. 1/0229/08 Perspectives of quality management development in coherence with requirements of Slovak republic market. Design of proposals for higher performance and efficiency of the quality management in the industrials companies was the goal of the project. The basis for elaboration of proposals was analysis focused on fulfilment of elementary quality management requirements in the business practice in Slovakia.
Highlights
Quality management is a very dynamic category and in relation to the continuous development of society under changing conditions it acquires a new meaning
Based on the identified problems or poorly implemented activities related to the application of the fundamental principles of quality management, we suggested the possibility of separately increasing the level of their application in business practice for each principle
Suggestions for projects related to improvement in accordance with a decision based on facts within the organization can be obtained from different measurements and analysis, to be implemented within the management system, such as an examination of the needs and expectations of customers, management should review the analysis of the output data from the measurements of satisfaction and processes, from the records of the quality management system of self-assessment results and the like
Summary
Quality management is a very dynamic category and in relation to the continuous development of society under changing conditions it acquires a new meaning At present it is not enough, if the organization provides quality products that meet the customers’ requirements, they must take into account the interests of all parties as well as accepting the environmental requirements. We assessed the level of fundamental principles application, on which the quality management systems are conceived It was attended by 135 organizations from various industries. Based on questionnaires from which we obtained interesting results, we can conclude that in the set of surveyed organizations, the application of the basic principles of total quality management was at quite a good level. This paper presents the most relevant solutions to our task
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