Abstract
to know the suffering and the strategies of defense of CAPS AD III workers, from the perspective of the Work Theater proposed by Dejours. a descriptive qualitative research, of the case study type, with CAPS AD III workers, using as theoretical framework the Psychodynamics of Work. CAPS AD III professionals identify that the suffering in the work arises from the frustration between the real and the prescribed one; by the hegemony of practices guided by the biomedical model; stigmatization and prejudice with users; and the limitations of the Health Care Network (Rede de Atenção à Saúde). As an individual defense strategy, the rationalization was defined, and as a collective strategy, the protection strategy. worker uses strategies of defenses to face suffering and give a new meaning to it, characterizing themselves as ways of apprehending, understanding and giving meaning and new looks to their work.
Highlights
OBJECTIVESuffering at work verified by the anxieties, fears and insecurities, is configured as an experience of painful experiences to workers
In the possession of this authorization, the project was sent to the Research Ethics Committee (REC) of the Universidade do Estado de Santa Catarina (UDESC)
The results of this study are presented on the basis of the elements that make up the “Theater of Work”, namely: characters (CAPS AD III workers); plot; the viewers and setting (CAPS AD III macroenvironment)(3)
Summary
OBJECTIVESuffering at work verified by the anxieties, fears and insecurities, is configured as an experience of painful experiences to workers. The Psychodynamics of Work, theoretical framework adopted for this study, is concerned with the subject’s relations in the collective, having as main aspect the defensive processes and condoms against suffering at work, considering the unique history of the worker and the current history of his work[3]. It analyzes the relationships among workers, the experiences of suffering and pleasure at work, perceiving the role of subjectivity and the defensive strategies built by workers themselves in the spaces where they work[3,4]. The work environment is the theater, with its characters (coordinators, managers, supervisor, co-worker), plot (the power structure and hierarchy, prejudices, values), setting (macroenvironment, unemployment, instability, uncertainties); and even spectators (family, friends, users, opponents) who, after all, will applaud or not, in an analogy with real life, the fruit of a life, approving it or not[3,4]
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