Abstract

A case study of a printing house in Russia is used to analyse relationship dissolution after the Russian transition to market economy in 1992, when many customer-supplier relationships inherited from the plan-governed economy were dissolved. The thin networks around the relationships, together with mutual lack of knowledge and weak interdependence between firms, made the relationships fragile and easily dissolved when exposed to shifts in demand and supply and to the new rights of the firms to choose their customers and suppliers.

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