Abstract
This paper describes variables related to the successful achievement of goals in eleven New Careers projects. These programs were funded by the National Institute of Mental Health as an effort to improve mental health delivery services through more effective training and career development of nonprofessional staff. Correlations, path analysis and case study data were used to develop models of successful program functioning. Both the techniques of study and the findings might be applicable to other human service programs. Among factors which appear to affect success were (a) the use of a system of program planning and self-assessment; (b) the ability of the staff to influence relevant outside agencies and groups informally; and (c) the employment of staff or consultants who have capacity in all critical areas. One hazard was overallocation of resources to the most salient goals and the neglect of less immediately pressing but important goals.
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