Successful Implementation of eRx Systems: Creating Technology–Organization Alignment using the Strategy-Map Approach

Abstract

The adoption rates of eRx systems continue to be low and their implementation remains uneven. Rooted in the theories of technology–organization alignment and strategy maps, this article develops a framework for successful implementation of eRx systems. The proposed strategy map outlines the key strategic processes that would make implementation of eRx systems not only feasible and successful, but also a profitable venture for healthcare organizations.