Success factors for the development of process technology in process industry. Part 2: a ranking of success factors on an operational level and a dynamic model for company implementation

Abstract

In a research project on the development of process technology in process industry, success factors have been developed and ranked by R&D managers in various sectors of European process industry. The results are presented in two parts, of which this is Part 2 of the study. A new classification system for success factors in R&D was developed as an introduction in Part 1, and the discussion in this paper presents a model for company implementation. The empirical research results give an emerging picture of a development area, a development process and a type of development behaviour that differ markedly from product development and the product development process. The results can also be seen as a shopping list and a starting point for in-company development of success factors and performance indicators for process development.