Success factors for e-learning in a developing country: A case study of Serbia

Miroslava Raspopovic,Vanja Lucic,Jovana Runic,Aleksandar Jankulovic

doi:10.19173/irrodl.v15i3.1586

Miroslava Raspopovic, Vanja Lucic + Show 2 more

Open Access

https://doi.org/10.19173/irrodl.v15i3.1586

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Abstract

<p>In this paper, DeLone and McLean’s updated information system model was used to evaluate the success of an e-Learning system and its courses in a transitional country like Serbia. In order to adapt this model to an e-Learning system, suitable success metrics were chosen for each of the evaluation stages. Furthermore, the success metrics for e-Learning evaluation are expanded by providing several systems for quantifying the given success metrics. The results presented in this paper are based on courses that were taught both online and traditionally in three different subject areas: graphic design, information technology, and management. Of particular interest were success metrics which can be determined using quantifiable data from the e-Learning system itself, in order to evaluate and find the relationship between students’ academic achievement, usage of learning materials, and students’ satisfaction. The results from different courses were used to illustrate the implementation and evaluation of these success metrics for both online and traditional students.</p>

Highlights

Innovations in computing disciplines have enabled development and implementation of e-Learning information systems in formal and informal education
This paper examines the success factors adopted from DeLone and McLean’s model, while expanding on the success metrics, which are used for the evaluation of e-Learning systems
Of particular interest was to determine the percentage of students who took the final exam and percentage of students who passed the final exam. These results are shown for the three study areas: graphic design (GD), management (MG), and information technology (IT)

Summary

Introduction

Innovations in computing disciplines have enabled development and implementation of e-Learning information systems in formal and informal education. The design and implementation of web-based e-Learning systems, defined as the process of extending learning or delivering instructional materials to remote sites (ITC, 1998; Waits & Lewis, 2003), have grown exponentially in the last years, benefitting from the fact that students and teachers can be in remote locations and that this form of computer-based education is virtually independent of any specific hardware platform (Romero et al, 2009). Substantial progress has been made to implement and use the Internet and computing technologies in learning, educators are still exploring different methods for the best presentation of learning materials, as well as the best practices for effective presentation of the material and students’ retention and understanding of presented information. Many educators are interested in using e-Learning systems; it is of great importance to have appropriate methods to evaluate the success of such systems

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