Abstract

Purpose: To assess disparities in primary care experiences for patients with a substance use disorder (SUD) diagnosis.Methods: We assessed differences in Veterans Health Administration (VA) primary care patients' experiences using data from the 2014 outpatient VA Patient-Centered Medical Home Survey of Healthcare Experiences of Patients (SHEP; N=286,026). We obtained patient demographics and diagnoses from VA electronic medical record data.Results: Patients with an SUD diagnosis reported worse experiences for 8 of 12 SHEP measures, including access, provider communication, and information received (p<0.05).Conclusion: Targeted strategies may be needed to ensure patients with SUD have favorable primary care experiences.

Highlights

  • Substance use disorder (SUD; abuse or dependence of alcohol or other substances1) is a common and costly health condition

  • Disparities in preventive care quality have been documented for patients with SUD,[5,6,7,8,9] but the forces contributing to these disparities are still being explored

  • We obtained patient experience measures covering domains from the Consumer Assessment of Healthcare Providers and Systems Clinician and Group Survey, which capture experiences relevant to Patient-Centered Medical Home (PCMH).[15]

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Summary

Introduction

Substance use disorder (SUD; abuse or dependence of alcohol or other substances1) is a common and costly health condition. 1 in 3 Americans meet criteria for an alcohol use disorder in their lifetime,[2] with 1 in 10 meeting criteria for a drug use disorder,[3] and the consequences of substance misuse and SUD cost the U.S economy >$400 billion annually.[4] Patients with. SUD face negative health consequences related to substance misuse, which may be exacerbated when they are not receiving preventive health care. SUD may face substance-use-related stigma or other barriers to engaging with primary care,[10] which can contribute to disparities in preventive care. The broader health equity literature has cited patient–

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