Studying the Effect of Cybernetic Pattern on Quality Assurance by Reviewing the Role of Learning Organization Mediator Variable in General Universities of Tehran

Abstract

In recent decades, approaches to quality assurance in universities and centers of higher education and research – in contrast to the quality management approach in organizations, businesses and industry - has been the focus of considerable attention. The aim of this study was to investigate the influence of cybernetics on quality assurance with regard to mediator of learning organization at the University of Tehran. In this regard, (163) of faculty members of Tehran University, Martyr Beheshti University and Tarbiat Modarres were selected as the samples using randomized and standardized questionnaires. In order to analyze the data and collected information and answering the research questions and study of conceptual model and review research that represents a significant network of relationships between the variables being studied, the method of path analysis and structural equation modeling is used. The findings suggest direct effects of the Cybernetics model on learning organization has been (0.63), Cybernetic model of quality assurance level (0.44) and the quality assurance level (0.76) and indirect impacts of Cybernetics on the quality assurance of the learning organization model level (0.33), respectively. It should be mentioned that the proposed set of strategies will be provided to improve quality assurance in universities in the country based on open questions of the questionnaire research - at the end of this article.