Abstract
The article presents the results of pilot research aimed at the study of attitudes to modern digital medical services, such as electronic medical records. The article addresses the issues of availability of the service for citizens, its usability, and features of personal experience of Moscow residents dealing with electronic medical records. The authors point out the relevance of digital services for improving doctor-patient-medical organization interaction. The study results can be useful for medical institutions, city administrations, and healthcare experts seeking to optimize the use of electronic medical records and improve the quality of medical care for Moscow residents.
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