Abstract
The development of technology has made it feasible to switch from mechanical and electromechanical electricity, water, and gas metres to digital ones with more sophisticated functionalities. With these new tools at their disposal, users are transitioning from a totally passive to an active position, where everyone can take control of their consumption patterns and establish their own resource-saving strategy. "Communication" is the essential term. The ability of utilities and users to connect thanks to new technology opens up new possibilities for the wise use of fundamental resources.
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