Abstract
Online test websites can provide a more convenient and efficient dynamic learning approach and personalized learning services, which is one of the important approaches to digital learning. However, the usability of online test websites affects users’ learning efficacy. This study explored the impact of the usability of online test websites on users, and the results can help website operators seeking to improve the websites’ usability. Based on the relevant literature, this study synthesized three major metrics of the usability of online test websites and summarized typical work priorities of such websites to design usability test items. The study considered one online test website: A Remedial Education Institution for Learners to Take Civil Service Examination. The results show that, with respect to usability, the website still has quite a few deficiencies that affect users’ effectiveness and efficiency when using the website and cause users to be less satisfied with the website. Based on these results, this study offered four specific recommendations for improving effectiveness, efficiency, and satisfaction in terms of the usability of the online test website: enhancing interaction and instructions, following the inertia of interface use, simplifying information organization, and diversifying information content.
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