Study on the Trust Model for Knowledge Transfer

Abstract

Knowledge transfer (KT) in organizations (including the profitable enterprises and non-profit institutions) has a great impact on their development and improvement. The fundamental form of organizational structure can be depict by trust relationship model, which qualitatively describes the causal relationship that exists between the members in the organizations. Although quantitative investigations are restricted by the amount of sample members and their access methods, they do explain the link between trust measurement and KT to some extent. Our research shows that three types of trust, Trust-Based Command Group (CT), Trust-Based Task Group (TT) and Trust-Based Interest Group (IT), are positively correlated and KT intention will ultimately affect transfer behaviour. The empirical quantitative analysis, using the questionnaire method, indicates that the influence degree order (from strong to weak) of the three types of trust on KT is: CT, IT, TT.