Abstract

The average daily throughput of large-scale passenger high-speed railway stations is large, and the design of the inbound space connecting with the underground and other modes of transport affects the passengers’ wayfinding behaviour and time spent, which in turn affects the efficiency of the inbound station. How to optimise the design of station entry space and signage arrangement becomes the key to shortening the station entry time. In this paper, eye tracking, spatial syntax, and semantic difference methods are used to evaluate the passenger’s wayfinding process in the underground hub of a large high-speed railway station and the spatial syntax is used to quantify and analyse the wayfinding path segments, to explore the influence of the spatial attributes of different nodes and the spatial arrangement of the guiding signs on the passenger’s wayfinding behaviour data and the difference in attention, and to find out that the connectivity of the wayfinding nodes, the area of the field of view, and the passengers’ The study concludes that the connectivity and visual field area of wayfinding nodes have a strong positive correlation with the passengers’ route choice time, which has less influence on the correct rate of wayfinding and can be taken into less consideration in the subsequent design. While analysing the spatial density of signs and the correct rate of wayfinding in the sample, it is concluded that the density of guide signs is maintained in the interval of 5–11‰, and at the same time, the number is sufficient to point to the destination is a more appropriate interval, and ultimately, the impact of the correct rate of wayfinding of the weighting of the following: signage focus on the time > density of information > density of key information > diameter of the pupil. The study analyses the influencing factors affecting passengers’ wayfinding behaviour from a human factors perspective and provides feedback on the design of underground entry spaces in large passenger high-speed rail stations.

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