Study on Satisfaction according Actuality of Utilization of the Multicenter Rehabilitation Service

Abstract

This study was conducted to investigate the satisfaction level on the environment and attitude according to the actuality of utilization of physical therapy. The research subject was randomly selected receiving physical therapy and conducted questionnaire for 3 weeks from July 2 to July 19, 2014. Total 892 questionnaires were collected. For data analysis method, the statistics processing was conducted with student t-test, One-way ANOVA and Cronbach’s alpha coefficient. Factors that made influence on satisfaction level of physical therapy were ‘Do you think you need to received physical therapy’ and ‘Which factor makes greatest impact on creating image on your physical therapist’. Systematic improvement is considered necessary for limitations that this study had through follow-up studies based on the preliminary data on satisfaction level of patients who received physical therapy.