Study on indicators selection of recycling enterprise process performance measurement software

Abstract

Since the current process performance measurement software for recycling enterprise was lack of practical models and appropriate methodology to direct the identification and selection of process performance indicators, this paper firstly brought forward a formal model of recycling enterprise process performance indicators selection based on fuzzy covering set, which highlighted the alignment with enterprise strategy. Then, under the guidance of Balanced Scorecard philosophy, this paper constructed an instantiated model of Recycling Enterprise Process Performance Indicators Selection with Strategic Alignment (SA-REP2IS), which can correlate the strategy of recycling enterprise and the related performance indicators. A corresponding problem-solving strategy for the model was also proposed. Finally, a case study was given to illustrate the application of the above proposed methods.