Abstract

The aim of this paper is to analyze and resolve the non-conformities identified by the internal quality control for the studied product, "Insert the front door side panel". The paper presents the way to identify the causes of non-conformities in the manufacturing flow, by analyzing the way of carrying out the activities and the reference documents within the workstations where the non-compliant products were manufactured. Because the problem was identified in time, nonconforming parts were not delivered to the customer, thus avoiding a complaint from him. An internal QRCI was opened to solve the problem. If the nonconforming parts were delivered to the customer and the customer filed a complaint with the supplier, a thorough 8D analysis was required.

Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call