Abstract

This study aims to analyze job satisfaction and the factors affecting the overall success of Social Service Employees of Penitentiary Institutions in Albania. Among 25 satisfaction items the Factorial Analyze identified five factors as latent variables: satisfaction from pay and benefits, working environment, management, peers and superior. These factors have a positive relationship with Social Service Workers success. Together they explain about 60% of the total variance of success in the work of social service employees. The main important factors of this analysis were pay and benefits, followed by peers and management. In contrast, working environment and relation with superiors have less impact on their success at work. DOI: 10.5901/ajis.2016.v5n1p231

Highlights

  • Albania has 23 penitentiary institutions in which people of different ages, gender, and educational, social and economic level, suffer criminal sanctions

  • The purpose of this study is to evaluate the effects of job satisfaction in the success of the work of social employees of penitentiary institutions in Albania

  • The data was analyzed with the following statistical methods: The Confirmatory factor analysis (CFA) with varimax rotation was conducted to define the dimensions of job satisfaction

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Summary

Introduction

Albania has 23 penitentiary institutions in which people of different ages, gender, and educational, social and economic level, suffer criminal sanctions. These institutions offer social services for their inmates. These services are performed by social service specialists. According to the current legal framework, this sector is the main one for the employment of social service specialists. E. 2013) have shown that this sector is considered by social service employees as a good opportunity to exercise their profession and as a job that is in line with their expectations. The assessment of job satisfaction level and the identification of influencing factors are very important in order to plan and carry out the necessary intervention in order to better implement this service

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