Abstract

Supply chain coordination is concerned with managing dependencies between various supply chain members. It is the joint effort of all supply chain members to achieve mutually defined goals. The paper presented here is a case study of a leading automotive components manufacturer in India. The case analyzes the status of coordination in its supply chain with the help of SAP-LAP model. A situation-actor-process (SAP)-learning-action-performance (LAP) model has been used to analyze the issues related to the coordination of supply chain for the case company. Based on SAP analysis, various learning issues have been identified which lead to suitable action followed by impact of SAP on the performance of the supply chain of the organization.

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