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Abstract
During 2020, a series of quarantines that interrupted face-to-face education were experienced. This study aims at examining aspects that impacted the quality of education of a group of five preservice teachers, who moved from face-to-face to virtual learning. We followed a qualitative narrative research design and the participants’ narratives and logs were compiled as data collection instruments. We concluded that methodology, strategies and levels of well-being and health impacted the participants’ educational quality during the onset of the pandemic, and opportunities for the bachelor program to foster better learning-teaching processes were identified.
 Key words: education, pandemics, quality, story, virtual learning.
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