Abstract
QR (Quick Response) codes have become increasingly prevalent in modern life and their widespread applications across various fields highlight the need to understand user preferences and experiences for effective usage and future development. This paper provides a comprehensive study of student sentiment analysis on QR codes based on KAP (Knowledge, Attitude, and Practice) by leveraging statistical tools and NLP (Natural Language Processing). Mixed research design was employed to analyze the data collected from 224 respondents at Sherubtse College using convenient sampling. The analysis reveals that while majority of the students were aware of purpose QR codes, not many are aware of the security threats and QR generation, highlighting the need of increased awareness on security threats. Despite the disparity, the QR technology is widely used by students in banking and they highly recommend its use to others. Students have also expressed their perceived ease of use, convenience, and privacy benefits during transaction alongside challenges such as delayed scanning due to network issues and poor print quality, which needs to be addressed.
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