Abstract

As education was forced to go fully online in early 2020 as a consequence of the imposed lockdowns, concerns were raised related to student well-being. This study examines student well-being at the science faculty of a large urban university in the Netherlands within the framework of Basic Psychological Need Theory, a sub-theory of Self-Determination Theory. The answers to an online student questionnaire with 16 Likert-scale questions as well as two open questions (N=2228) were analyzed and followed up with a student focus group interview. The Likert-scale questions were subjected to factor analyses and reveal problems with four areas: study, personal worries, personal well-being, and societal worries. The analyses of the answers to the open questions as well as the focus group data show that students are positive on the autonomy offered by the inherent flexibility of online education, e.g., as a consequence of reduced travel time. However, the psychological needs of competence and relatedness are seriously undermined during times of lockdown, mainly because of poorer student-teacher interaction, lack of structure, loneliness, and helplessness. Students state that they need more support in these areas, for example by on-campus meetings whenever possible, psychological support, improvements in online education, online social events, adequate communication, and leniency in the interpretation of regulations and deadlines. Implications are discussed.Funding Information: The authors have received no funding for this research.Declaration of Interests: The authors explicitly deny any conflict of interest in the context of this study.Ethics Approval Statement: This study complies with the regulations of the ethical board of the Faculty of Science and Geology of Utrecht University. Participants gave recorded verbal consent prior to beginning the interview.

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