Abstract
E-learning is useful to help students gaining digital and data literacy during their studies particularly in the era of Industrial Revolution 4.0 (IR 4.0). E-learning which is characterized by time and place flexibility should be utilized as a tool for self-learning. In Universiti Teknologi Malaysia (UTM), e-learning plays an important role as a supplementary tool for effective web-based learning. The purpose of this study is to examine what are the factors that drive students’ satisfaction in e-learning. A total of 194 samples were collected from undergraduate students in UTM using quantitative method. Purposive sampling technique was used to select the respondents. Statistical Package for the Social Sciences (SPSS) was utilized for data analysis. The findings showed that delivery method and con-tent have a positive and significant relationship with satisfaction of using e-learning. However, system operations has no impact on students’ satisfaction in e-learning. In conclusion, the finding of this study is expected to provide an effective teaching model for general education schools.
Highlights
In Malaysia tertiary education, e-learning has been actively implemented for decades to strengthen public education
This study focuses on content provided in e-learning in terms of up-to-date, examples of the real world situation, sufficiency with additional resources and links to other web sites [34] that drives student satisfaction
This study investigates how satisfaction of e-learners can be achieved when e-learning is used as the supplementary tool to enhance classroom teaching in Universiti Teknologi Malaysia (UTM)
Summary
In Malaysia tertiary education, e-learning has been actively implemented for decades to strengthen public education. The e-learning management system is recognized as an essential online learning tool for both in classroom and outside classroom learning. Online e-learning provides students a flexible and efficient pathway to access course materials, to communicate with instructor, interact with classmates, participate in different online activities and perform online assessment. The e-learning facilitates students to learn a subject individually and collaboratively. The continuity of e-learning implementation is believed to increase the effectiveness of teaching and learning for adult education. E-learning is playing a significant role during COVID-19 pandemic since the teaching and learning activities in higher educations are fully online right after the first Movement Control Order on 18 March 2020
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