Abstract
Students with good health contribute to overall academic performance especially in higher education. In the university campus, university health center provides medical and comprehensive health care services. These services including medical and dental treatment, counseling, first aid, and medication. This research explored the perception of undergraduate student towards health center in UUM Sintok campus by using Structural Equation Model. Based on the investigation, the most influence factor is services, while waiting time does not have influence on the student satisfaction towards the university health center.
Highlights
Healthy students contribute to overall academic performance in higher education (El Ansari & Stock, 2010; Raskind, Haardörfer & Berg, 2019)
As students spend an important part of their life in higher education, quality services provided in the university campus are deemed important to help them develop their quality of life (Jain, Sinha & De (2010); Chuah & Sri Ramalu (2011))
Descriptive analysis showed that 74% of respondents visited UUM health center less than two times per semester. 53.9% of respondents have moderate satisfaction toward UUM health center
Summary
Healthy students contribute to overall academic performance in higher education (El Ansari & Stock, 2010; Raskind, Haardörfer & Berg, 2019). As students spend an important part of their life in higher education, quality services provided in the university campus are deemed important to help them develop their quality of life (Jain, Sinha & De (2010); Chuah & Sri Ramalu (2011)). Realizing the importance of satisfactory facilities inside the campus, Rastgoo (2017) has studied the knowledge management and innovation in one of Iran’s health care service center inside the campus. Dat et al (2021) propose in utilizing university health care center to combat students’ major mental problems in the hope to reduce suicide cases in Japan Realizing the importance of satisfactory facilities inside the campus, Rastgoo (2017) has studied the knowledge management and innovation in one of Iran’s health care service center inside the campus. Dat et al (2021) propose in utilizing university health care center to combat students’ major mental problems in the hope to reduce suicide cases in Japan
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