Students' Perception of Social Contextual Variables in Mitigating Email Requests

Abstract

Given the power imbalance between students and faculty members, many studies on email communication have focused on how email requests are performed in an academic setting. Research has illustrated that power-incongruent emails can lead to pragmatic failure and cause a negative effect on the email recipient. The present study explores how contextual variables, such as social distance, power and imposition are perceived by EFL students in three different situations in an academic context. Moreover, the study examines the degree of request mitigation performed by learners to adjust to these social contextual variables. Findings reveal that learners seem to be aware of social contextual variables, but they do not appear to mitigate email requests accordingly.