Abstract

After more than a year of online education in Croatia, which was caused by COVID-19, it is necessary to determine the effectiveness of online teaching. Therefore, the goal of the study was to determine the difference of the students' perception of quality between online and face-to-face teaching. The empirical study reveals which form of teaching is perceived to be of higher quality when taken as a whole by students, and what their perception is regarding the individual segments (lectures, seminars, mid-term exams, exercises, written/oral exams) of both types of teaching. The research was carried out with a questionnaire (N = 172). To process the results of the research, statistical methods of descriptive statistics, the Kolmogorov-Smirnov test, Pearson correlation coefficient, and the t-test were used. The findings show that there is a statistically significant difference between online and F2F teaching. For more generalised data, it is necessary to involve other higher education institutions. The research makes recommendations for improving the education process in online teaching during the COVID-19 crisis or other similar crises.

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