Students' Metaphorical Perceptions Regarding the Concept of School, School Satisfaction Levels and Elements Affecting Satisfaction

Abstract

In the contemporary education approach, the concepts of satisfaction, teamwork and motivation of school stakeholders, especially the concept of satisfaction are considered important along with approaches such as Human Resources Management, Effective School and Total Quality Management. If it is accepted that the student is at the center of the elements of the school, student satisfaction comes to the fore. The aim of this research is to determine students' perceptions of school through metaphors, to reveal their school satisfaction levels according to some variables and to offer suggestions for increasing satisfaction. The research is mixed method and in the quantitative part, the Students' School Satisfaction Scale (SMSQ) developed by the researcher was applied to the students studying at high schools in Antalya. In the qualitative part, face-to-face interviews were conducted with the students by using a semi-structured interview form prepared by the researcher, and their views on the metaphorical perceptions of the school and the factors affecting their school satisfaction were taken. In the results of the research, it was seen that while the general satisfaction of the students according to the dimensions of the school was moderately satisfied. According to their gender and grade levels, it was determined that there was a significant difference between the groups. The metaphors produced by the students about the school and their reasons are classified and the factors affecting their satisfaction with the school are included.