Abstract

In this paper a Student Satisfaction survey was conducted. The used questionnaire was proposed by a very large Research Group in 2010. The collected data was elaborated by a full reflective Structural Equation Model using PLS path model estimation. The first results showed that the influence of the Organization and Infrastructure on the Student Satisfaction were not statistically significant. Therefore a more complex model was supposed, the end results showed that the influence of Organization and Infrastructure on the SS was indirect, that is the Organization and the Infrastructures exert an influence upon the SS through the Didactics.

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