Abstract

In this paper we present the results of a case study in a Swedish university regarding students’ acceptance of digital exams. Technology Acceptance Model (TAM), which has been widely used in research concerning technology acceptance, was used to measure the level of students’ acceptance of digital exams. The aim of the study is to investigate students’ acceptance of digital exams and if there are any factors that are responsible for this behavior. A survey based on the two main factors of TAM, perceived ease of use and perceived usefulness, was conducted. The survey was targeting the degree of acceptance along with students’ demographic characteristics. The results showed that the students demonstrated a high degree of acceptance of digital exams, with students in their second and third year having a more positive perception rather than students in their first year. However, other factors, such as gender, subject, and age did not appear to have a strong impact on the overall acceptance of digital exams but did show a moderate impact on external factors such as perceived accessibility and computer self-efficacy, which work as predictors for perceived ease of use for a system. Overall, the knowledge about the level of acceptance of the students is valuable since we can highlight strengths and weaknesses associated with digital exams. This can be a useful tool in deciding upon a suitable digital solution for digital exams, as well as in learning how to increase the level of acceptance among the students in the future.

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