Abstract
Despite of the rapid adoption of computer-based information systems in higher education in Korea and their increased importance both in education/research activities and administration, there have been few studies on whether these campus-wide information systems (CWIS) are being effectively used from the student user’ point of view. This study tests a modified model developed for this study based on previous literatures to measure student user satisfaction of the information systems. It was found that information and system satisfaction significantly affected the overall user satisfaction with CWIS.
Highlights
It was confirmed by this study what needs to be done of campus-wide information systems (CWIS) to be effective, or perceived to be satisfactory from the end-user’s point of view
Today’s fast IT progress and its impact on the various aspects of social dynamics naturally demand the rise of creative people, capable of accessing to diverse information sources, processing, and communicating the information as needed
Web-based information systems will perform a major role in different levels of education
Summary
CWISs are the computer-based systems that process various data to generate information primarily implemented in universities. From the viewpoint of data being processed, CWISs can be categorized into three groups: those handling primary data such as texts, journals, reports, various digital data, public-domain software and shareware, multimedia materials, those processing secondary resources including catalogs, metadata, journal lists, and those aiding communications including electronic mailing, electronic boards, and integrated information systems. Users will perceive the value of the CWIS and the information available by the system. Strategic information systems are in need for the successful use of the systems, considering the information needs of the users in the flux of overall educational environment (Strauss, 1992). Most campuses installed campus LANs, which facilitated the integration of departmental systems throughout the organization. New CWISs expedite communications within and with outside of the campus.
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