Abstract

BackgroundThe coronavirus disease 2019 pandemic prompted the pediatric department at King Abdulaziz University to continue students’ educational activities by offering courses online that utilized web video conferencing (WVC). Given the uncertainties of WVC educational quality and the challenge of shifting to an online environment, this study aimed to evaluate student satisfaction with the teaching quality of case-based discussion (CBD) sessions conducted through WVC.MethodsOne hundred sixty-two undergraduate medical students in pediatrics completed the reduced Students’ Evaluation of Educational Quality (SEEQ) survey with a five-point Likert scale over 5 weeks. The WVC CBD sessions were facilitated by 50 faculty members.Results82% of respondents were highly satisfied with the WVC CBD session’s teaching quality. The majority agreed that the sessions were intellectually challenging, that the instructors were dynamic, and encouraged students to participate. No statistically significant correlation was found between student satisfaction and technical issues (r = 0.037, p = 0.003).ConclusionsWVC teaching had an overall positive outcome on student satisfaction, and teaching quality relied on teaching, cognitive, and social presence rather than technology. However, technology remains an important platform that supports teachers’ educational activities. Thus, implementing a blended pediatric course to augment future course delivery is optimal.

Highlights

  • The coronavirus disease 2019 pandemic prompted the pediatric department at King Abdulaziz University to continue students’ educational activities by offering courses online that utilized web video conferencing (WVC)

  • The coronavirus disease 2019 (COVID-19) pandemic has changed medical education; the United Nations Educational, Scientific, and Cultural Organization (UNESCO) announced that 1.2 billion students across the planet have been affected by school and university closures due to the pandemic [1]

  • Given the novel exposure to distance education for both students and faculty members, this study aimed to evaluate student satisfaction with the teaching quality of case-based discussion (CBD) sessions conducted through WVC

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Summary

Introduction

The coronavirus disease 2019 pandemic prompted the pediatric department at King Abdulaziz University to continue students’ educational activities by offering courses online that utilized web video conferencing (WVC). Given the uncertainties of WVC educational quality and the challenge of shifting to an online environment, this study aimed to evaluate student satisfaction with the teaching quality of case-based discussion (CBD) sessions conducted through WVC. At King Abdulaziz University, this closure dramatically interrupted medical students’ educational activities and clinical training, prompting the institution to move the course of study online and contemplate new approaches to distance education. For many in Fatani BMC Medical Education (2020) 20:396 the department, web video conferencing (WVC) technologies and online education were new and challenging. The instructors had to effectively facilitate case-based discussion (CBD) via WVC while maintaining a high-quality, authentic learning experience with high student satisfaction rates

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