Student Perceptions of Collaborative Learning in Operations Management Classes

Abstract

Given today's global work environment, business education should prepare learners not only for technical excellence but also for effective collaboration. In this article, the author describes how collaborative activities—ranging from exams to projects and role playing—enhance the understanding of operations management (OM). The author found that collaborative learning improved undergraduate business students' understanding of quantitative OM methods, developed their strategic-thinking skills, and enhanced their confidence in their critical-thinking and implementation skills. The exercises also increased students' comfort level in communicating and working with their peers and enhanced their independent learning skills.