Abstract

Learning satisfaction is a key indicator of enriching student learning whether it is face-to-face or online mode of delivery. Learning has shifted more to remote online learning due to the Covid-19 pandemic. This study aimed to identify the determinants of Student Learning Satisfaction (SLS) in online learning and develop a model that represented the relationship of the determinants to SLS. The study explored both internal and external determinants hypothesised to influence SLS among 169 students in grades 9-12 taking Chemistry at the Philippine Science High School Cordillera Administrative Region Campus (PSHS CARC). The internal factors included gender, academic self-concept (ASC), academic motivation (AM), interest to learn (IL), and mental well-being (MW), while the external factors comprised teacher-related indicators (Teacher), assessment-related indicators (Assessment), learning guide-related indicators (LG) and Knowledge Hub-related indicators (KHub). The study utilised Structural Equation Modelling (SEM) with SmartPLS software to develop the SLS model and Academic Performance (AP) model. Both online learning platforms used by PSHS CARC, the LG, and KHub, were found to influence SLS. The external determinants (LG, KHub, Teacher, Assessment) dominated the SLS models while internal determinants (ASC, AM, IL, MW) dominated the AP model for the PSHS CARC Chemistry students. The external determinants influenced the student's learning satisfaction while the internal determinants influenced the AP of the Chemistry students. Assessment indirectly affected SLS. Another finding was that gender, LG, and ASC directly influenced AP. The results validate that online learning tools (LG and KHub) were crucial determinants in ensuring learning satisfaction and academic success in the online learning of PSHS CARC Chemistry students. The models (SLS and AP) can be utilised to evaluate and enhance the quality of online learning and the development of effective online learning strategies and policies especially regarding the use of online tools like LG and KHub.

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