Abstract
An effi cient and effective information technology transfer from developed countries to Malaysia is an important issue as a prerequisite to support the ICT needs of the country to become not only a ICT user but also a ICT producer. One of the factors that infl uences successful information technology transfer is managing the process of how technology transfer occurs in one environment. It involves managing interaction between all parties concerned which requires an organized strategy and action toward accomplishing technology transfer objective in an integrated and effective mode. Using a conceptual framework based on the Actor Network Theory (ANT), this paper will analyse a successful information technology transfer process at a private company which is also a supplier of information technology (IT) products to the local market. This framework will explain how the company has come up with a successful technology transfer in a local environment. Our study shows that the company had given interest to its relationships with all the parties involved in the transfer process. The technology transfer programme and the strategy formulated take into account the characteristics of technology and all those involved.
Highlights
Malaysia has no doubts that information and communication technology (ICT) can generate knowledge-based economy (k-economy)
An efficient and effective information technology transfer from developed countries to Malaysia is an important issue as a prerequisite to support the ICT needs of the country to become a ICT user and a ICT provider
Our study has found that XY had given attention to all the three levels in the technology transfer process practiced by the company
Summary
Malaysia has no doubts that information and communication technology (ICT) can generate knowledge-based economy (k-economy). The concept of the technology transfer process does not explain how the management of interactions between the actors at every level should be done to determine technology transfer efficiency and effectiveness. Problematization involves i) identifying the issue or problem, ii) recognizing the variety of actors, iii) identifying the roles and interests of each actor, iv) determining OPP in each level, and v) identifing potential obstacles (i.e. challenge, threat and pressure) toward achieving OPP. Such neglect to these obstacles would affect the achievement of OPP. It is intended to give away the programme’s action to other actors which might be complied or not
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