Abstract
The study is aimed at determining how structured supervision of influences work attitude and promotes job performance in universities. This is because the success of any academic institution depends on effective supervision of staff. To achieve the objectives, the study adopted survey research design using interviews and questionnaire. Respondents (107) were selected from different units/departments of a public university in Nigeria through stratified sampling technique. Data were analyzed using descriptive statistics. The study revealed that Junior Non-Academic Staff of the university were poorly supervised, leading to poor job performance. The cause of this is non-application of structured supervision. The study believes in structured supervision, which involves elimination of harsh supervision, enthronement of cordial relationship between workers and their supervisors, regular training of supervisors, promotion of exemplary supervision, and provision of institutional policy on supervision. Therefore, there is a strong relationship between structured supervision and high job performance. As a result, it is important that supervisors are regularly trained to imbibe spirit of structured supervision which will help them to lead their subordinates to achieve high job performance.
Highlights
Most times, organizational success is based primarily on the performance of its employees and their attitude to work
Five (4.7%) respondents fell within the age bracket of 41 to 50 and the same number belong to the group above 60 years of age
The mean scores for cordial relationship between supervisors and supervisees is 4.13 with standard deviation (SD) of 0.7215; personal discipline by supervisors is 3.67 (SD = 1.0010), improved remuneration of staff is 4.02 (SD = 0.8712), recommending efficient staff for promotion is 3.64 (SD = 1.1116). These results indicate that there is a strong relationship between structured supervision and job performance
Summary
Organizational success is based primarily on the performance of its employees and their attitude to work This is why Berta et al (2018) explained that the theory of reasoned action pointed out that work outcomes are determined by behavioral intentions. The survival of every organization depends on the fact that they produce something that the people need and want, at a profit This has a strong link with satisfying the customers, maintaining their loyalty, and retaining them. Even though supervisors are regularly criticized, they are indispensible in organizations This is because supervisors have great duty of uplifting the performance of their supervisees through provision of adequate knowledge and other necessary skills (both technical and interpersonal).
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