Abstract

A quantitative study was conducted in order to know, from the perspective of university students, the relationship between the quality perceived (QP) during the period of confinement derived from the SARS-CoV-2 virus, with the variables teaching plan (PL), material resources (MR), interaction processes (IN), and the affective–emotional component (EM). An online questionnaire was designed, directed to students from 20 universities in Spain, with a total participation of 893 individuals. The results indicate that the perception of the students on the quality of online teaching is directly associated with the material resources provided by the professors and the professor–student interactions. However, this perception does not have any direct effect on the planning or the emotional state or affectation created by the unprecedented situation of confinement. Among the conclusions, we highlight the need for the universities to apply models of support and tutoring, especially for students in their first years at university, to develop competences such as autonomy, digital competence, and self-regulation, and the need for a change of approach of the students and the professors based on the new normality we are currently experiencing.

Highlights

  • The pandemic suffered in 2020 due to the COVID-19 virus [1,2] has caused great havoc in diverse areas of society.Overnight, every student from every educational stage stopped attending education centers due to the absolute confinement declared in many countries

  • In the area of higher education, the solution adopted was the suspension of in-person teaching and the establishment of a virtual format to ensure the continuity of the academic year

  • For conducting the present research study, we will focus on four variables out of all the possible factors: teaching plan, the material resources, the interaction processes, and as a novelty, we introduce the variable “affective–emotional component”, as it is interesting to know and understand how this component affected the perception of quality of the course, according to the students, in completely unprecedented times due to the pandemic and the abrupt interruption of in-person classes

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Summary

Introduction

The pandemic suffered in 2020 due to the COVID-19 virus [1,2] has caused great havoc in diverse areas of society (health, social, economics, etc.).Overnight, every student from every educational stage stopped attending education centers due to the absolute confinement declared in many countries.

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