Structural equation modeling of relationship and interpersonal communication on organizational effectiveness between sport managers

Abstract

This research was aimed at studying the effects of relationship skills and interpersonal communication; as well as the roles they play on the organizational effectiveness of Iranian sport managers. The research was a descriptive study that was conducted through a survey. The study population consisted of 670 sport managers. Sample survey was selected by stratified random sampling. Questionnaires used include Barton J communication skills, Graham interpersonal communication and Hsu organizational effectiveness with reliability, respectively (0.81, 0.86 and 0.90). Inferential statistical methods and structural equation models (SEM) were applied to access the variables observed and their effects on latent variables. The results obtained show that there are significant relationships between communication skills, interpersonal communication with subordinates and upper management; and organizational effectiveness in sport (p<0.05). Implementation of the research results measurement model, confirmed the path analysis, conceptual models of communication skills, interpersonal communication upper and subordinates; and organizational effectiveness. Key words: Sport manager, relation skills, interpersonal communication, organizational effectiveness.