Structural equation model for assessing factors affecting building maintenance success

Abstract

Currently, significant and continuous attention is given by governments, policymakers, local authorities, users and researchers to the ambiguous standing behind the low performance of implemented maintenance in buildings. In an attempt to understand this problem, a hypothetical structural model was developed to evaluate the factors affecting building maintenance success. By employing a structural equation modelling technique, the model adapts a total of 34 attributes across six confirmatory factors, namely, organisational-related factor (ORF), human resources-related factor (HRRF), technical-related factor (TRF), financial-related factor (FRF), building user-related factor (BURF) and overall building maintenance success (OBMS). Based on the survey data collected from a case study in Malaysia, the model results assessed the impacts of the factors above on the OBMS. With a clear understanding of the significance of these factors in the context of maintenance success, these outcomes could help develop the procedures of the maintenance organisation to enhance existing building maintenance practices towards their successful implementation. The theoretical and practical contributions, the limitations of the present study and the future paths for research have been addressed.