Abstract
PurposeThis paper aims to illustrate the rapidly growing use of robots in the retail sector by considering a range of products and applications.Design/methodology/approachFollowing a short introduction, this paper discusses robotic products and deployments in the following applications: inventory management, the provision of customer assistance, cleaning and hazard detection and product delivery. It concludes with a brief discussion.FindingsRobots are rapidly making inroads in the retail sector. They have been shown to reduce manpower requirements, improve efficiency, reduce costs and speed-up deliveries. As applications grow and the technologies mature, retail is expected to become a major robot user and will offer significant business opportunities.Originality/valueThis study provides a detailed insight into the emerging and rapidly developing retail robotics business.
Sign-in/Register to access full text options 
Free) 
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Schedule a call
