Stress Management among the Employees in Hotel Industry: w.r.t. Rajamahendravaram

Abstract

Hotel Industry is one of those industries that demand a lot of hard work, attention, presence of mind, right job attitude, multitasking and multi-processing skills. The level of employees can be classified into three categories, top, middle, and lower level. At all the three tiers of Employee levels, hotel industry is a demanding, and challenging area. However the designation name can vary according to the organization. The human resource in the star category hotels of Rajamahendravaram serve in different departments of the hotel. The jobs demand high skills, hard work, service attitude, competencies and commitment that cater to the needs of hospitality. The Human resource is bound to undergo stress of different types. Work stress places a very high toll on both employees and employers. The ever changing demands of the working world can increase levels of stress, especially for those who are consistently working under pressure. Whilst pressure has its positive side in raising performance, if such pressure becomes excessive it can lead to stress which has negative consequences. This paper throws light on significance of stress in hotel Industry, effect of stress on Performance, attitude and motivation of employees along with a hypothetical study on mobility of employees due to stress.