Abstract
This article features a case study from Virginia Commonwealth University (VCU), a large, public, urban, research university, in which challenges in administering financial aid for study abroad early in the COVID-19 pandemic led the Education Abroad and Student Financial Services teams to revisit practices and protocols. This article describes compliance concerns, student service, administrative optimization, and interdepartmental relationships. The outcomes emphasize the importance of a strong, sustained partnership between university study abroad and financial aid offices, provide a framework for administrative structures in managing financial aid for study abroad programs, and highlight strategies to provide equitable study abroad opportunities.
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