Abstract

The socioeconomic changes that many countries have been experiencing in recent decades, caused by structural factors or by specific circumstances, where the pandemic crisis of COVID-19 is only the most recent example, have posed challenges to organizations, which present themselves more and more and in various forms as threatened by the possibility of fulfilling their mission. Public and private sectors increasingly present themselves as insufficient to respond effectively to day-to-day requests. This context of instability and the resulting impacts for non-profit organizations pose serious problems to the way in which governance is exercised and served as a motivation for carrying out a study that aimed to understand the influence of strategy and human resources on the governance of these organizations. A review of the literature on the variables under study made it possible to identify the sub-dimensions associated with each one of them and the respective indicators. Thus, for a quantitative study, it was possible to apply a questionnaire to 242 Holy Houses of Mercy in Portugal to understand the direct and indirect influences of strategic management and human resources management on the governance of these institutions. The results obtained show the existence of a positive relationship between the variables under analysis, confirming that not only do these variables influence, by themselves and directly, the governance of the institutions studied, but also the strategy influences human resources policies, which in turn have implications for the way the Holy Houses of Mercy deal with aspects associated with governance. It is concluded that, in general, for these organizations to be more effective in efforts to improve their governance processes, they must focus on strategic management and human resources management instruments.

Highlights

  • The model explains that STR has an influence on human resources management (HRM) of (β = 0.640; p < 0.001) and, STR has an influence on HRM-mediated GOV of (β = 0.422; p < 0.001), validating the hypotheses Hypothesis 1 (H1), Hypothesis 2a (H2a), Hypothesis 2b (H2b) and Hypothesis 3 (H3)

  • In a context of particular social and economic instability, where all sectors of activity suffer from the consequences of the COVID-19 pandemic crisis, non-profit organizations (NPOs) are increasingly challenged to provide social responses, according to their missions, since public and private sectors are unable to act as diligently as desired by society

  • It is vital to understand how governance is exercised in NPOs and how management variables such as strategy and human resources influence, directly or indirectly, the performance of these organizations’ leadership

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Summary

Introduction

The current pandemic situation that all countries of the world are going through has caused strong constraints on the development of economic activity, causing a worsening of social problems and, exerting strong pressure on social protection systems.This context of rapid changes in the dynamics of the societies in which we live in has provided non-profit organizations (NPOs) a reinforcement in their important role, as they emerge as entities of great importance in combating poverty and other social problems, developing a commitment to the communities and assuming the development of social responses aimed at solving their needs, often filling gaps that the welfare state and the private sector do not solve or whose response is insufficient.In view of this growing importance of society, it is important to study how NPOs’governance is established, since the guidelines assumed will influence various areas of theJ. The current pandemic situation that all countries of the world are going through has caused strong constraints on the development of economic activity, causing a worsening of social problems and, exerting strong pressure on social protection systems This context of rapid changes in the dynamics of the societies in which we live in has provided non-profit organizations (NPOs) a reinforcement in their important role, as they emerge as entities of great importance in combating poverty and other social problems, developing a commitment to the communities and assuming the development of social responses aimed at solving their needs, often filling gaps that the welfare state and the private sector do not solve or whose response is insufficient.

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