Abstract

PurposeIrrigation System Management (ISM) poses many issues in terms of social and technical aspects. These can be further elaborated as the issues toward the efficiency of infrastructure, equity of water sharing, environmental integrity and economic acceptability. Water losses and the structural changes of the system caused many issues putting the irrigation system into distress. Hence, this urges the need for sustainable ISM to improve social and technical attributes in ISM. This paper aims to apply the Socio-Technical Systems (STSs) theory for sustainable ISM.Design/methodology/approachThe qualitative expert opinion survey method was selected as the research strategy to approach the research aim. Sixteen industry professionals in the ISM sector were selected through the purposive sampling method to conduct semi-structured interviews to collect data in the Sri Lankan context. Code-based content analysis through a directed approach was used to analyse the data.FindingsFour main categories of strategies were emerged from the research findings as “engineering strategies”, “operational strategies”, “management strategies” and “regulatory strategies” through STS approach for sustainable ISM. The STS framework was developed by combining engineering and operational strategies into the technical subsystem and the management and regulatory strategies into the social subsystem to approach the aim of achieving contemporary system management in irrigation in a sustainable manner.Originality/valueThe research revealed the links between the strategies emerged from various disciplines to minimise the issues in ISM from the perspectives of technical and social subsystems. The study contributes to knowledge by providing a framework for sustainable ISM by applying the socio-technical systems theory by integrating the concepts of sustainability.

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