Abstract
The Internet, started as a military communications system and later opened to the public, has created “cyberspace,”; a seemingly limitless array of resources and services. Users can communicate interactively and order products and services from electronic shopping malls, and organizations can transact business with their partners. Earlier, organizations had limited opportunities to search and select trading partners because of time and cost constraints posed by manual methods of locating and processing information on potential partners. Electronic networks like the Internet have opened up a wide array of choices of products and services. Unit cost of communication has reduced dramatically, and a vast amount of supplier/vendor information will be made available online. Unfortunately, the information explosion can quickly become an “infoglut,”; if unmatched by better methods of searching and processing information. Without smart strategies, total communication cost may actually increase for network‐based tr...
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