Abstract
The article explores frequent challenges that research sites confront while setting up key performance indicators (KPIs) to track the success of their clinical research program. Worried about what metrics to track, sites either attempt to measure all research activities or spend considerable time and resources in pursuit of a magical number of metrics. The authors propose best practices for clearly defining objectives and related KPIs. The proposed approach includes a variety of factors that have considerable impact on the success of a study, such as those associated with activation time and accrual. Aligning KPIs to well-defined strategic objectives, the paper concludes, empowers organizations to evaluate processes and outcomes of clinical research more accurately and efficiently.
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