Strategic Service Network Design for DHL Hong Kong

Abstract

AboutSectionsView PDF ToolsAdd to favoritesDownload CitationsTrack CitationsPermissionsReprints ShareShare onFacebookTwitterLinked InEmail Go to Section HomeInterfacesVol. 31, No. 4 Strategic Service Network Design for DHL Hong KongWaiman Cheung, Lawrence C. Leung, Y. M. WongWaiman Cheung, Lawrence C. Leung, Y. M. WongPublished Online:1 Aug 2001https://doi.org/10.1287/inte.31.4.1.9663AbstractWe developed a two-phase network planning methodology to design a service network for DHL(HK) based on two measures of service performance: service coverage and service reliability. The methodology consists of first using an optimization model to determine a least-cost distribution network, which forms the basis of a simulation model for analyzing the network's operational characteristics. It takes into consideration such design issues as inbound and outbound shipment, equivalent shipment, cutoff time, demand fluctuation, and random behaviors. DHL decision makers can now examine trade-offs between coverage and reliability by adjusting workforce, changing cutoff time, or redesigning the service network. Back to Top Next FiguresReferencesRelatedInformationCited by“Make no little plans”: Impactful research to solve the next generation of transportation problems16 November 2020 | Networks, Vol. 77, No. 2Decomposition methods for large-scale network expansion problemsTransportation Research Part B: Methodological, Vol. 144Optimizing Long-Haul Transportation Considering Alternative Transportation Routes Within a Parcel Distribution Network28 November 2014CPEL Redesigns Its Land Express NetworkJianjun Zhang, Ou Tang, Jin Zhao, Jiazhen Huo, Yonggang Xia, 21 February 2013 | Interfaces, Vol. 43, No. 3A Genetic Algorithm Based Heuristic for the Design of Pick-up and Delivery Routes for Strategic Alliance in Express Delivery ServicesIFAC Proceedings Volumes, Vol. 46, No. 9LTL logistics networks with differentiated servicesComputers & Operations Research, Vol. 39, No. 11Compromised network design model for the strategic alliance of service centers and consolidation terminals in express courier servicesThe influence of value factors and pricing strategies on product development of computer peripheralsNetwork Design for Strategic Alliance in Express Courier ServicesProfit-Based Network Design in Express Courier ServicesDetermination of cutoff time for express courier services: a genetic algorithm approachInternational Transactions in Operational Research, Vol. 14, No. 2Retail consolidation in synchronized supply chainsZeitschrift für Betriebswirtschaft, Vol. 76, No. 2An intelligent decision support system for service network planningDecision Support Systems, Vol. 39, No. 3 Volume 31, Issue 4July-August 2001Pages 1-137 Article Information Metrics Information Published Online:August 01, 2001 © 2001 INFORMSCite asWaiman Cheung, Lawrence C. Leung, Y. M. Wong, (2001) Strategic Service Network Design for DHL Hong Kong. Interfaces 31(4):1-14. https://doi.org/10.1287/inte.31.4.1.9663 KeywordsINDUSTRIES—TRANSPORTATION—SHIPPINGFACILITIES—EQUIPMENT PLANNING—DESIGNPDF download